Effective Date: August 11, 2020; Last updated: August 11, 2020.
We at Guni (“Guni”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and disclose information about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal information.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Guni website, mobile or desktop applications, browser extensions, or related services (the “Services”).
By using the Services and interacting with us, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy.
We collect certain information from and about you directly, like information you enter yourself, data about your preferences (settings). We also collect some information automatically, like information about your device, your mobile phone number and what parts of our Services you interact with or spend time using.
We may collect different information from or about you depending on how you use the Services. Below are some examples to help you better understand the information we collect.
When you create an account and use the Services, we collect any information you provide directly, including:
In order to use certain features (like sending an SMS from our web application), you need to create your account using email address. When you create a Guni account, we collect and store the information you provide, like your verified email address, phone number, and assign you a unique identifying number (“Account Data”).
If you make purchases (for example, when upgrading to our premium version), we collect certain information about your purchase (such as your zip code) as necessary to process your order. You must provide certain payment and billing information directly to our payment processing partners, including your name, credit card information, and zip code. For security, Guni does not collect or store sensitive cardholder data, such as credit card numbers or card authentication data.
When you send or receive SMS or MMS messages, we synchronize and store this information to deliver the features and functionality in the Services. Other examples of content include , phone battery level, and synced app notifications (if you choose to enable this optional feature).
You can choose to set preferences in our applications. For example, if you would like to enable or disable notifications in our desktop application.
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), or if you reply to a message we send, we collect and store your contact information, support request, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.
We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy on the third-party platform. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.
The information listed above is stored by us and associated with your account.
When you access the Services, we collect certain information by automated means, including:
Technical information about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, and other systems data, and platform types (“System Data”).
The information listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
We keep all of this information for a reasonable period of time in connection with your on-going business with us. You have the right to withdraw your consent to use of your Personally Identifiable Information at any time by contacting us via support@guni.com.au
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection
As detailed in our Cookie Policy below, Guni and service providers acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.
We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.
Guni uses the following types of cookies:
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.
We use analytics services like Google Analytics. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and detect fraud
We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Unless expressly stated otherwise, our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness.
We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Unless expressly stated otherwise, our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness.
We use and process your information to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, and as required by law or necessary for safety and integrity.
We use and process the information we collect through your use of the Services to:
Our basis for processing your information is primarily to provide the products and features in the Services, as described in our Terms of Service. We may also process information based on consent or for our legitimate interest.
We may share certain information about you (but not your Content, for example, your SMS & MMS Text Messages) with companies performing services for us, our business partners, analytics providers, companies helping us run promotions and surveys. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent or as otherwise permitted by law.
We may share your information with third parties under the following circumstances or as otherwise described in this Privacy Policy:
Guni takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Guni, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties.
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account, and can also contact us for individual rights requests about your personal information. Parents who believe we’ve unintentionally collected personal information about their underage child should contact us for help deleting that information.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
You can access and update your personal information that Guni collects and maintains as follows:
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal information from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Guni may have collected personal information from a child under those ages can submit a request that it be removed via support@guni.com.au
Guni mobile application has optional feature which, if used by you, require us to access contact list to provide messaging features. You will be notified of such access, as appropriate. If you choose not to provide the access needed to use a feature, you will be unable to use the feature. For example, you cannot send text and multimedia messages towards your contacts using Guni application if you do not permit us to access your contact list from your device. Permissions can be managed through your Settings menu on both Android and iOS devices.
Our app doesn’t require to upload or synch your contacts to our system. Contacts are locally used if you wish to send messages to your contacts via Guni messaging app.
Gunisms’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Users outside of the Australia should note that we transfer data to the Australia and other areas outside of the European Economic Area.
Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “Information We Collect” and “How We Get Information About You.”
To learn about the business purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Information For” and “Who We Share Your Information With.”
Guni does not explicitly sell your personal information or the personal information of any of our users.
Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via support@guni.com.au with any questions, concerns, or disputes.
From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.
Any capitalized terms not defined in this policy are defined as specified in Guni’s Terms of Service. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information protection manager) via support@guni.com.au. You can also write us at: Unit 1, 76 Cowper Circle, NSW 2763 Australia.
We may use your Personal Information so that we, our wholly owned subsidiaries, agents and contractors can provide you with information about products, services (including by way of direct mail, telemarketing, email, SMS and MMS) or request your feedback for promotional purposes.
You always have the right to opt-out of receiving such information. If you do not wish to receive information from us relating to products, services, promotions and features, please contact Guni’s Support team at support@guni.com.au or call 1300 111 117.