What is Business SMS Communication?
What is Business SMS Communication?
Business is a combination of many processes. The life-blood of any process out there is communication. A business would need to be in constant communication with its key stakeholders. Customers, employees, investors etc., are a few examples. Any communication from a business to its key stakeholders by using SMS text messaging as a communication medium can be defined as Business SMS Communication.
Importance of SMS for Business Communication
SMS Text Messaging is one of the most influential and direct communication mediums. The increase in the usage of mobile phones in our daily life has increased the use of SMS for Business Communication. The pandemic has also boosted the usage of SMS Text Messages for Business communication.
Whenever we think of business communication, email is the medium that comes to our minds. Email over the past decade has been majorly used for business communication. But this has started to change over the past couple of years. Businesses are moving more and more to SMS Text messaging. The following are the reasons.
Global Reach
According to Statista, more than 80.63 % of the world's population owns a mobile phone. Using Guni’s SMS Gateway, you could communicate this 80.63% within a couple of minutes. Imagine the possibilities.
No Internet Connection Or
Smartphone Required
Your target audience doesn't need an internet connection or a smartphone to communicate via SMS Text Messaging. A basic mobile phone with a normal Telecom connection is more than enough. Emails and most other business communication mediums need an internet connection and smartphones.
Precise And Crisp Messages
You can only send 160 characters per SMS Message. This makes sure that you send precise and crisp messages and communicate what you need instantly. The recipient from his end would understand the context of the text message within seconds.
Faster Reply Time
Since the recipient needs only a couple of seconds to understand the context of the SMS Text Message, they would reply instantly. The reply time, when compared to email, is drastically low.
Bulk Sending
By using an SMS Gateway, you would be able to send bulk SMS messages instantly. Guni’s SMS Gateway, you can avail of bulk SMS message services for free.
Automation
Using Guni’s SMS Gateway, you can automate and schedule your messages at your convenience. Automate your SMS business communication processes with ease.
API SMS Integration
The best thing about SMS for business communication is that you could integrate Guni’s SMS services with your already existing platforms and applications for free with ease.
Cost-Effective
SMS Messages, when compared to phone calls, are cost-effective. Recipients prefer notifications and messages via text messages rather than phone calls too.
Global Reach
According to Statista, more than 80.63 % of the world's population owns a mobile phone. Using Guni’s SMS Gateway, you could communicate this 80.63% within a couple of minutes. Imagine the possibilities.
No Internet Connection Or
Smartphone Required
Your target audience doesn't need an internet connection or a smartphone to communicate via SMS Text Messaging. A basic mobile phone with a normal Telecom connection is more than enough. Emails and most other business communication mediums need an internet connection and smartphones.
Precise And Crisp Messages
You can only send 160 characters per SMS Message. This makes sure that you send precise and crisp messages and communicate what you need instantly. The recipient from his end would understand the context of the text message within seconds.
Faster Reply Time
Since the recipient needs only a couple of seconds to understand the context of the SMS Text Message, they would reply instantly. The reply time, when compared to email, is drastically low.
Bulk Sending
By using an SMS Gateway, you would be able to send bulk SMS messages instantly. Guni’s SMS Gateway, you can avail of bulk SMS message services for free.
Automation
Using Guni’s SMS Gateway, you can automate and schedule your messages at your convenience. Automate your SMS business communication processes with ease.
API SMS Integration
The best thing about SMS for business communication is that you could integrate Guni’s SMS services with your already existing platforms and applications for free with ease.
Cost-Effective
SMS Messages, when compared to phone calls, are cost-effective. Recipients prefer notifications and messages via text messages rather than phone calls too.
10 ways to use SMS for Business Communication with Guni SMS
Automated Customer Service
Automate your customer service through automated scheduled bulk SMS messaging services. You could use this service to automate your customer enquiries.
Sending Resourceful Information
SMS is an excellent tool for sending quick reminders and notifications to your customers. You could instantly send appointment reminders, order confirmations, quick updates, etc.
Personalised conversations
SMS is a great way to have personalised conversations with your target audience. You could have meaningful conversations and get the best out of your engagement. The application of this particular feature is value adding to your business regardless of the industry.
Collecting feedbacks
Collecting feedback and suggestions from your customers, employees, and other key stakeholders is always helpful for a business to improve its processes. SMS is a great tool to collect feedback and valuable suggestions.
Following Up
SMS Messaging is a great tool to follow up on prospective customers or other key stakeholders on anything and everything. In every process, following up on things at the right time through the right medium of communication can do wonders.
Internal Communications
SMS Messaging is a great tool to convey important messages and notifications to your employees. Sending important messages and emails via phone calls and emails would be more time consuming and un-efficient when compared to SMS Text Messages.
Subscriber management
SMS is an excellent tool in quality providing customer support and service. SMS is also more cost-effective and time-effective when compared to phone calls.
SMS Marketing
SMS Marketing is gaining more and more popularity year after year. With better open rates, click-through rates and ROI when compared to other marketing channels like Google Ads, Social Media Ads, etc., no wonder SMS Marketing is the most preferred medium for businesses post the pandemic era.
Customer Support
SMS is a great tool to manage your subscribers very effectively. Passing on resourceful info to your subscribers would help maintain that consistency in the quality levels of engagement.
Our Products/services
Our products/services are designed to add value to your daily engagement processes and improve
upon your Sales, Marketing, Customer Success and And other Business Communication processes
SMS Gateway
MMS Gateway
Email Gateway
SMS Gateway
MMS Gateway
Email Gateway
Google Reviews
Customer Data Collection
Contact form
QR Code
Appointment system
Google Reviews
Customer Data Collection
Contact form
QR Code
Appointment system
Why Partner with Guni SMS?
Customer Centric
- Free Consulatancy Services
- Experienced Consultants
- Customised Solutions As Per Your Requirements.
Data Driven
- Personalised Sender ID
- SMS To Email
- 2-Way Conversations
- Campaign Reports
Customisable Solutions
- Customisable Solutions
- Customer Centric Products
- Customer Centric Services
Experienced Professionals
- Experienced Consultants
- 3 years of Average Experience
- Empathetic problem solving
Superior Platform
- Exceptional User Experience
- Value Adding Features
- Life Time Free Accessibility
Data Privacy/Security
- Tier 1 Security Measures
- Follows GDPR Guidelines
- Follows ACMA Guidelines
On-boarding Time
- 5 minutes on-boarding
- Easy on-boarding process
- Send messages ASAP
Service Quality
- Dedicated Customer Success Manager
- 24*7 Customer Support
- Free Consultation
- 100% uptime
- Lighting fast Delivery
Continuous Innovation
- Continuous Updation Of Products/Services
- As Per Customer Requirements
- As Per Market Requirements
Why Partner with Guni SMS?
- Free Consulatancy Services
- Experienced Consultants
- Customised Solutions As Per Your Requirements.
- Dedicated Customer Success Manager
- 24*7 Customer Support
- Free Consultation
- 100% uptime
- Lighting fast Delivery
- Personalised Sender ID
- SMS To Email
- 2-Way Conversations
- Campaign Reports
- 5 minutes on-boarding
- Easy on-boarding process
- Send messages ASAP
- Tier 1 Security Measures
- Follows GDPR Guidelines
- Follows ACMA Guidelines
- Experienced Consultants
- 3 years of Average Experience
- Empathetic problem solving
- Continuous Updation Of Products/Services
- As Per Customer Requirements
- As Per Market Requirements
- Customisable Solutions
- Customer Centric Products
- Customer Centric Services
- Exceptional User Experience
- Value Adding Features
- Life Time Free Accessibility